外文翻译---创新质量概念框架(编辑修改稿)内容摘要:

s on socalled soft issues. This is something already inherent to the concept of enterprise quality, which according to Grabowski (1997, p. 30) is the ability to satisfy stakeholder needs. Assessing innovation quality within the three domains of product, process and enterprise allows for distinguishing activities within organizations with respect to their goal. While for example panies might focus their research on new products, others might aim at the of the value chain or focus on introducing modern ways of working in order to attract and retain key personnel, the latter being a social innovation to be considered on the enterprise level. The concept of innovation quality therefore allows making a statement regarding the aggregated innovation performance in every domain within an organization by paring the result, being it a product, process or service innovation, with the potential and considering the process on how the result has been achieved. Therefore innovation quality has a special dynamic characteristic. . Determining innovation quality and its representation To determine the innovation quality of a whole organization, one must assess .rst 内蒙古工业大学本科毕业论文 5 the degree of innovation quality in the individual domains. These can be achieved by applying a set of measures and integrating them possibly through a functional relationship. Potential measures for the individual domains are (see also Ahmed and Zairi, 2020): (a) product/servicerelated measures: * valueadded to the customer, * costs against targets, * stability of design, * product return on investment, * product performance level, (b) Processrelated measures: * time to market, * and productivity improvement, * level effectiveness in product development, * project management effectiveness, * .exibility increase, (c) Enterpriserelated measures: * acceptance rate throughout the workforce, * understanding customer needs, * turnover generated with innovative products, * patent ratio, * rate of successful innovation attempts, As can be seen from the few potential measures contributing to innovation quality mentioned here, the spectrum of these measures is very large. But they do have in mon, that they all can be linked to an organization’s innovation management system and therefore are in themselves indicators for innovation quality. Integrating these indicators is a matter of plexity allowance and valueadded generation. How many measures should be applied and integrated into a statement? Does a quantitative integration generate higher value than a qualitative integration? These are two questions to be dealt with when applying the concept of innovation quality. The representation of innovation quality can be performed by using radar diagrams, like 内蒙古工业大学本科毕业论文 6 those depicted in Fig. 5. There the axes x1。 y。 x4 represent parameters of innovation quality in the enterprise domain, while y1。 y。 y4 and z1。 y。 z4 represent parameters of innovation quality in the process and the product domains, respectively. The higher the values of these parameters, the better the innovation quality is assumed to be and the further out from the diagram center the notation on the respective parameter line will occur. . Innovation quality and strategy As implied at the end of the previous section, different patterns of innovation quality might the states at different but similarly successful panies. While one might be strong in the product/service domain, another might be as strong in the process domain, but both are very successful. Evaluating one instance of an innovation quality pattern by itself does not make any statement regarding the success of the pany displaying this pattern—and it does not aim to do so! Measuring and displaying innovation quality is in a .rst stepa method of increasing awareness within an organization regarding its innovation pattern. For judging its appropriateness for the organization, the innovation quality pattern needs to be evaluated in conjunction with the strateg。
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