高级商务英语口语讲义(2)(doc40)-服务业(编辑修改稿)

高级商务英语口语讲义(2)(doc40)-服务业(编辑修改稿)内容摘要：

identity what tactic one party is trying to use on the other party. 1. You know, I’d love to make that change, but I’m going to have to run this by my boss, and you know he’s really tough. I don39。 t think he’ll go for it. 2. This is it. Either take it, or else I’ll have to leave you as my supplier. 3. I’ll tell you what. We need to show some cash up front, so if you sign this deal, I’ll cut your ten – no fifteen – percent off the next deal when we negotiate it next year. If we don39。 t, I’m not sure we’re going to be around to negotiate anything next year. 4. You have our offer. If you have problems with it, I suggest you go somewhere else. 5. Sure we can accept your timing remendations. I’ll pass them on to the senior mittee and they’ll make a remendation. Those will be passed along to the vicepresident in charge of the division, who will form his own mittee and then pass along a remendation to the president. I don’t see any problems, though. 6. If you don39。 t accept our offer, I’ll ruin your name in this business. You’ll be looking for work in another country. Follow strategies given in Part three, give your instant responses to above situations and discuss with your class on any possible future outes. 中国最庞大的下载资料库 (整理 . 版权归原作者所有 ) 第 8 页 共 36 页 Part V Supplementary Materials Supplementary Expressions in Negotiation (谈判口语用法总结 )  Weling 表欢迎 On behalf of …, I’m very glad to wele you… 我 代表 ... 很高兴欢迎您 ... It39。 s a pleasure to see you here. 很高兴在这儿见到您 . Thank you for ing all this way. 感谢您的到来 . It’s nice to be here. 很高兴来到这儿 .  Introductions 介绍 This is…He’s in charge of…/He looks after…/He’s our… 这是 ... 他负责 ... 他是我们的 ... Let me introduce you to… 我想把您介绍给 ... Have you met…? She’s just taken over as Head of… 您认识 ...? 她是 ... 的主管。 刚接管 ...  Starting the negotiation 开始谈判 I wondered if I could start by saying… 我想我是否开始能 ... 说 We’re short of time, so let’s get started. 时间不多 , 我们开始吧 . We’ve got a very full agenda, so perhaps we’d better get down to business. 我们的日程很紧 , 所以还是切入正题吧 .  Small Talk 缓和气氛的轻松对话 Did you have a good journey?路上还顺利吧 ? How was your flight?航班还顺利吧 ? Is this your first visit to…? 这是你头一次到 ...么 / Did you find it easy to get here?我们这里还好找吧 ?  Objectives 主题 We’re here today to… 我们今天的目的是 ... The main objective/purpose of today’s meeting is… 今天会议的主题 /目的是 ...  Agenda 日程 Let’s just run through the agenda. 让我们先来看一下日程的安排 There are three/four/five items on the agenda. 日程上有 ...项内容 . Let’s leave … until later. 我们把 ...安排到以后 吧 .  Inviting interruptions 询问意见 Please don’t hesitate to interrupt. 如果有问题 , 请别客气 , 尽管打断我 . Please feel free to ask questions. 请大家随意提问 . Let’s deal with any questions immediately. 让我们马上来处理问题吧 . We/I would like to know what you think. 我想了解你想些什麽  Considering what they already know 考虑到他们所了解到的 You’ve all seen our brochures/proposal/offer 你们都已经看到我们的宣传册 / 建议书了 ... I think you’ve all had a chance to read our… 我想你们一会儿会有时间看到我们的 ... I don’t want to go over the same ground. 在这里我不想在重复同样的内容了 .  Checking for agreement/approval 核对对方是否同意 Would you/Wouldn39。 t you agree that…? 您同意 ...吗 ? 中国最庞大的下载资料库 (整理 . 版权归原作者所有 ) 第 9 页 共 36 页 Do you mind if… 您介意我问 ... 吗 ? I hope you don39。 t mind if… 我希望如果我问 ... 您不会介意 ... If that’s all right with you? 您都同意吗 ? Is that okay? 这样可以吗 ?  Asking questions 提出问题 I’d be interested to know more about… 关于 ... 我想了解一下 . Could you tell us something about…? 您可否告诉我们 ... What exactly do you mean by…? 准确的说，你的意思是 Could you be more specific…? 您是否可以更具体些 ?  Supportive and Encouraging 鼓励式的语气 So, you are saying… 喔 您是说 ... If I understand you correctly, you are offering/saying… 如果我没理解错 , 您的意思是 ... Am I right in thinking you plan to…? 您的计划是 ... 我说的对吗 ? Go ahead. 请继续 . That’s interesting. 很有意思 . Fine. 好 . Sure. 当然 . Please do. 请继续 . Of course. 当然了 .  Down toning 低调式语气 Perhaps we should consider reducing… 也许我们应共同考虑降低 ... Maybe your could cut down… 也许您应该削减 ... If you could just offer us… 如果您能给我们出 ... 的价 ... That sounds a bit too risky. 这听上去对我们来说风险太大了 . I think those figures are a little optimistic. 我想这个数字对我们来说太过乐观了 . We need a little bit more time/money. 我们需要更多的一点时间 /钱 .  Exerting pressure and attaching conditions 施加压力。 提出条件 If you can’t… we will have to look elsewhere. 如果你不 ... 我们不得不寻找其他合作伙伴 . I’m afraid we’ll have to call it a day unless… 恐怕 , 我们今天只能到此为止了 . 除非 ... But we would want … 但我们想 ... …as long as… ... 只要 ... …o n one condition… ... 只要 ... …provided that… 除非 ...  Summarizing and Closing signal 总结与结束性话语 Let’s go over the main points again. 我们再把关键事宜重申一下 . Can I just run over the main points? 我们可否再重复一遍要点 ? We’ve agree the following… 我们同意以下 ... Outstanding issues are… 还有待解决的问题是 ... That brings us to the end of… ...可以到此结束了。 I think we have covered everything. 我想我们已经谈及所有内容了 . I think we can call it a day. 我想我们今天的谈判就到此为止吧 . I think that covers it. 我想我们已经谈及所有内容了 . 中国最庞大的下载资料库 (整理 . 版权归原作者所有 ) 第 10 页 共 36 页 Reference   Nicholas Reid Schaffzin “Negotiate Smart, The Secrets of Successful Negotiation”, The Princeton Review  Jeremy Comfort “Effective Negotiating”, Oxford University Press 中国最庞大的下载资料库 (整理 . 版权归原作者所有 ) 第 11 页 共 36 页 Lesson Seven Business Reporting 商业报表 Part I Objectives  Research tools and information source for earnings, performances and SEC filings 公司收入、经营状况与美国证券委员会备案的调查工具和信息资源  Understand general theory of “double entry accounting” 理解借贷记帐法  Understand the contents and the equation of a balance sheet 理解资产负债表的内容与方程式  Stock quotes and what does it say about a pany 股票 报价浏览 Part II The HowTos What tells most about a pany – The Balance Sheet  What is Double Entry Accounting? You have to think of th。