generalelectricglobalbestpractices(ppt43)-电子商务(编辑修改稿)

generalelectricglobalbestpractices(ppt43)-电子商务(编辑修改稿)内容摘要：

Y ea rPercentage%11/2020 14 Best Practices  Number One or Number Two  Globalization  Six Sigma  Services  ECommerce  People 11/2020 15 G E G ro w t h I n it ia t iv e sS ix S ig m aDr iv e n b y “ A ” P la y e r s in aB o u n d a r y le s s En v ir o n m e n tS e r v ic eE Co m m e r c eGlo b a liz a tio n11/2020 16 Number One or Two  Market Share Position Began in USA Position Expanded into Global Position  Long term Survival as 1 or 2  Focus on Growth 11/2020 17 Globalization  Global Sales 2020 @ $53B 41% of Total  Number one or two Expanded to global market 11/2020 18 Global Revenues @ 41% 21367641753010203040506070801980 1990 2020Y e a r$B RevenueU S AG l o b a l11/2020 19 Globalization GE Will Provide Global Products and Services, Designed by Global Talent, for Global Markets 11/2020 20 GE Is a Global Company … with a Local Face 27% 32% 35% 40% 45% 42% 1994 1995 1996 1997 1998 1999 Percentage of Employees Outside the United States, 19951999 11/2020 21 Six Sigma  What is Six Sigma?  Statistical Approach to Quality  defects per million=Six Sigma  Focus on Customer Requirements  Plus Traditional Manufacturing 11/2020 22 From Fixing and Inspecting Products so They Are Perfect, to Fixing Processes so That They Produce Perfection Six Sigma Requires a Paradigm Shift … 11/2020 23 Six Sigma in Perspective 99% Good ( Sigma) % Good (6 Sigma) • 20,000 Lost Articles of Mail per Hour • Unsafe Drinking Water for Almost 15 Minutes Each Day • 5,000 Incorrect Surgical Operations per Week • Two Short or Long Landings at Most Major Airports Each Day • 200,000 Wrong Drug Prescriptions Each Year • Seven Articles Lost per Hour • One Unsafe Minute Every Seven Months • Incorrect Operations per Week • One Short or Long Landing Every Five Years • 68 Wrong Prescriptions per Year 11/2020 24 Services  Financial Services  Product Services  Product Service Scope Expanded GE Products Parts GE Products Parts amp。 Service GE amp。 Competitor Products Technology Driven Service Performance Guarantees 11/2020 25 Product amp。 Service Revenue 23295522475010203040506070801980 1990 2020Y ea r$Billions G ood sS er vi ce s11/2020 26 Service Revenue 081821657010。