dell物流管理(ppt60)-物流运作(编辑修改稿)

dell物流管理(ppt60)-物流运作(编辑修改稿)内容摘要：

数主要的问题抓住。 使用 : •抓住问题更多 •抓住过去和礼物问题的情形 •使成层 •确定进步结果 Pa r e to D i a g r a m01020304050B C A DC a t e g o r i e sNo. of Occurences0 . 0 %2 0 . 0 %4 0 . 0 %6 0 . 0 %8 0 . 0 %1 0 0 . 0 %T O T A L C u m P e r c e n tCummulative 百分比 中国最大的资料库下载 26 效果 (被主要的因素或因素影响的结果 ) 被放在一个鱼骨头图表之内。 Using this diagram will help to identify the real causes 使用 : •抓住在因素和效果之间的原因关系 •使成层 •分析可能的因素 ? 效果 一 B C D 27 BPI 计画例子分析 : 问题根源和被提议的解决 Bad Weather L H H Holidays (Public amp。 Customer) L L L Strikes L H H Viruses L H H Customs Delays (exams) L H H EMF 2 amp。 3 difference (Dock doors, volume, products, Manifest, etc.) M H H Production by product (not destination) L H L Futuristic orders Split shipments (EMF 2 amp。 3) L H H Inaccurate Customer order statusing Shipping misroute M M H Truck departure policy MAN MACHINE MOTHER NATURE Lack of Training (Sales force, Drivers etc.) H M H Complex order entry systems Sorting errors M M H Theft/Missing L H H Damaged L H H Customer not there Short Ship (human error) L M H Addresses not input correctly H M H MATERIAL METHOD MEASURE Improved Delivery Time Multiple order entry systems 2 WIP systems (Tandem amp。 Speedway) M H H Break in EDI link L H H Short Ship (system error) Address change (order entry and Speedway) H H M Technical Issues (Truck, Ferry, Plane) L H H Customs Delays (Documentation) L M H Misuse of reason codes L L L Inconsistent data by Carrier H H L Data lags real time。 not ‘online’ A) Occurrence B) Difficulty of Control C) Impact H H H H H H H H H。