businesscase(商业案例)(编辑修改稿)

businesscase(商业案例)(编辑修改稿)内容摘要：

： 我想我可以从这些数据 得出 结论 ，并 提出答复保罗的意见供你参考。 Patricia: Wen, do you think you can do these tasks for me in a week? 帕特丽夏： 文 ，你认为你一周能完成这些任务吗。 Wen: I am fairly confident that I could do these four tasks in a week. 文： 我深信 ，我能够在一周内完成 这四项工作。 Patricia: Look Wen, I cannot promise anything but think of this week as a trial period. Give a memo summarizing what you have done by the end of the week. If you find this kind of work interesting and you can take over these types of tasks from me, I would ask my boss to create an operations manager position. If it does not work out, your current position is still there for you. 帕特丽夏：文， 我不能保证什 ，只是想试一周吧。 在本周末做 一份备忘录 ，简要说明你的工作。 如果你对这工作感兴趣，你可以接替我这类工作，我回让我的上司增加一个 运营部门经理的职位。 如果不行的话，你仍就可以从事现职。 Wen: Okay. You can count on me. I will have it done for you. 文 ： 好 . 请相信我 . 我会做 好的。 Patricia: One last thing Wen. I would like to send your one page summary memo to our Chief Executive officer in Hong Kong. As you know that he does not speak Chinese, so you need to translate it in English. 帕特丽夏：文，还有一事。 我要你准备一页纸的备忘录发送给我们在香港的总裁。 你知道他不会讲国语 ， 但你必须把 译成 英 文。 Wen: My English may not be good very good, but I will find some one else in the pany to translate for me. 文 ： 我英语并不好很好 ， 我会找公司 其他人替我翻译。 Patricia: Good Luck!! I am looking forward to reading your report. 帕特丽夏：祝你 好运。 希望看到你们的报告。 Assume that you are Wen and your job during the week is to work on the four tasks assigned to you by Patricia and prepare a summary memo to describe what you have done. （ 假设你 是文， 你的工作是 在本周内完成帕特丽夏交给你的四项任务。 请 准备一份简要 备忘录，描述你的工作。 ） Project Deliverables and Guidelines: 项目成果和方针 ： There are five deliverables (each determining 5% of the grade) in this project. Since this is your first project a breakdown of the deliverables and some guide lines are specified below. Please remember, that in real life situations you would not be given guide lines. 这个项目中有 5项任务每个占成绩的 5%）。 由于这是你的第一个项目，以下给你提供了项目分解要求和一些具体指导 方针。 请记住，在实际生活情况下不会给出指导说明。 Deliverable 1: Prepare a memo to send to Patricia which provides a one page summary of what you have done (in both Chinese and English). The first paragraph should be general ments relating to your experience over the week. Other four paragraphs should summarize your conclusions about each of the four tasks. Attach four exhibits showing your detailed work. 1任务： 准备一份关于你工作的一页纸的小结备忘录，提交给帕特丽夏。 第一段应该是一周工作的概述，其余四段应该是分别小结所做的四项工作。 并随附四项工作的详细材料。 Deliverable 2: Exhibit 1 – Vendor Cost Comparison Examine the passenger forecast to calculate peak number of passengers handled each day and select the least expensive vendor. 2任务： 材料 1 —— 商贩费用比较 研究客运流程预测，计算出每天接待旅客高峰流量，并选择 选择最便宜的供应商。 Deliverable 3: Exhibit 2 – Project Management Use Excel to find the critical path and then Normal tables to find the required probability of pletion. 3任务： 材料 2 —— 项目 管理 使用 Excel表格，找出关键路径，然后使用正态分布表单计算出完工所需时间。 Deliverable 4: Exhibit 3 – Employee Requirements Convert passenger forecasts into gate agent requirements in each shift for each day of the week and then find the total number of employees to be hired for each shift. 4 任务： 材料 2 —— 员工要求 由客流量预测推算出一周每天每班所需 售票 工作人员 ，并计算出每班所需员工总数。 Deliverable 5: Exhibit 4 – Flight Delay Analysis Prepare a pchart to see if the proportion flight delays are under control. Make conclusions from the control chart about the stability of the process and pare to EcoJet control limits and industry standards. 4 任务： 材料 2 —— 航班延误分析 编写一份 P表，找出航班延误比例是否在控制范围之内。 根据控制表给出 流程稳定的结论，并与生态型喷汽式飞机的控制范围和行业标准进行比较。 Submit the memo and the exhibits to the instructor for grading. 将 备忘录 和材料提交给教师 批改打分。 Passenger Forecasts旅客预测 Passenger Forecasts for the New Gate Area at Nanchang (To be us。