10waystoimproveyourlisteningskills(编辑修改稿)

10waystoimproveyourlisteningskills(编辑修改稿)内容摘要：

39。 s extremely helpful and easy to use, and not at all like the oldfashioned Romannumeral kind of outlining you probably learned in school. If you want to know more, I remend an excellent book Tony Buzan39。 s The Mind Map Book. 6. Be alert to your body language. What you do with your eyes, face, hands, arms, legs, and posture sends out signals as to whether you are, or aren39。 t, listening to and understanding what the other person is saying. For example, if you noticed someone you were talking to doing the following, what would you think Glancing sideways Sighing Yawning Frowning Crossing arms on chest Looking at the ceiling Cleaning fingernails Cracking knuckles Jingling change or rattling keys Fidgeting in chair You39。 d very quickly get the impressionwouldn39。 t youthat no matter what words e from this person39。 s mouth, he or she actually has zero interest in what you39。 re talking about and wishes you39。 d just go away. As Ralph Waldo Emerson said, What you are is shouting so loud, I can39。 t hear what you are saying. Conversely, consider these mannerisms Looking into your eyes Smiling frequently Raising eyebrows periodically Grinning at appropriate moments Using expressive hand gestures when speaking Keeping eyes wide open Licking lips Tilting head Leaning toward you This person shows interest in you and what you39。 re saying. In addition, the active listener usually acknowledges the speaker verbally with such ments as I see, Uhhuh, Mmmm, or Really Some people are contactoriented, while others are much less so, preferring more space between them and the person they39。 re talking to. You39。 ll be a better lis。