五星级酒店全面质量管理手册_(编辑修改稿)

五星级酒店全面质量管理手册_(编辑修改稿)内容摘要：

ch was alm ost wor t hl es. The par t y t hen sear ched t he whol e cave t hor oughl y but did not fi nd anyt hi ng except an empt y ti n tr unk. I n spit e of t his, many people ar e conf i dent that 39。 The Reveal er39。 m ay r eveal som et hi ng of val ue f air l y soon. Lesson56 Fast er t han sound! 比声音还快。 Once a year a race is hel d for ol d car s. A lot of car s ent ered f or t his r ace l ast year and t her e was a gr eat deal of exci t em ent j ust bef ore i t began. One of t he m ost handsom e car s was a Rol s Royce Sil ver Ghost. The m ost unusual car was a Benz whi ch had onl y t hr e wheels. Buil t i n 1885, i t was t he ol dest car t aki ng par t. Af t er a gr eat m any l oud expl osi ons, t he r ace began. Many of t he car s broke down on t he cour se and som e dri vers spent m or e ti me under t heir cars t han i n t hem ! A few ca r s, however , pl et ed t he r ace. The wi nni ng car r eached a speed of f ort y mil es an hour m uch f ast er t han any of i ts r ivals. It sped downhi l at the end of the r ace and i ts dr iver had a lot of tr oubl e tr ying t o st op it . The r ace gave ever yone a gr eat deal of pl easur e. It was very di f er ent fr om m oder n car r aces but no less excit i ng. Lesson57 Can I hel p you, madam? 你要买什么，夫人。 A woman i n bl ue j eans st ood at t he wi ndow of an expensi ve shop. Though she hesit ated f or a m oment, she fi nal ly went i n and asked t o see a dr ess t hat was i n the wi ndow. The assi st ant who ser ved her di d not l ike t he way she was dr esed. Gl anci ng at her scor nfull y, he t ol d her t hat t he dr es was sol d. The woman wal ked out of t he shop angr il y and deci ded t o punish t he assi stant next day. She r et urned t o the shop the f ol l owi ng m or ning dr essed i n a f ur coat, wit h a handbag i n one hand and a l ong um brel a i n the ot her. Aft er seeki ng out t he r ude assi st ant she asked f or t he sam e dress. Not r eali zing who she was, the assi st ant was eager t o ser ve her t his t im e wit h gr eat di f fi cul ty, he cl im bed i nt o t he shop wi ndow t o get he dr ess. As soon as she saw i t, t he woman sai d s m any t i es.39。 39。 And a wom an can39。 t have t oo m any hat s, 39。 she answer ed. Ten mi nutes l at er we walked out of t he shop t oget her . My wi f e was wear i ng a hat t hat l ooked li ke a li ghthouse ! Lesson42 Not very m usical 并非很懂音乐 As we had had a l ong wal k t hr ough one of t he mar ket s of Ol d Del hi , we st opped at a square t o have a rest. Af ter a ti me, we noti ced a snake char mer wi t h t wo l ar ge basket s at he ot her si de of t he squar e, so we went t o have a l ook at him. As soon as he saw us, he pi cked up a l ong pi pe whi ch was covered wi t h coi ns and opened one of t he basket s. When he began t o play a t une, we had our fi r st gli mpse of t he snake. It r ose out of the basket and began t o f ol ow t he m ovem ent s of t he pi pe. We were ver y much sur pri sed when t he snake char m er suddenly began t o pl ay j azz t unes and m oder n pop songs. The snake, however, cont i nued t o 39。 dance39。 sl owl y. It obvi ously coul d not t el l the dif f er ence bet wen I ndi an music and j az! Leson43 O ver t he Sout h Pole 飞越南极 I n 1929, t hr ee year s af ter his f li ght over t he Nor t h Pol e, t he Am er ican expl orer, R. E. Byr d, successf ul l y fl ew over t he Sout h Pol e f or t he f i rst tim e. Though, at f ir st , Byrd and hi s m en were abl e to t ake a great m any phot ogr aphs of t he m ount ai ns t hat lay bel ow, t hey soon r an int o seri ous tr oubl e. At one poi nt , i t semed cert ai n t hat t hei r pl ane woul d cr ash. It coul d onl y get over t he mountai ns i f it r ose t o 10, 000 f et. Byr d at once or der ed hi s m en t o t hr ow out t wo heavy f ood sacks. The pl ane was t hen abl e to r ise and i t cl ear ed the mountai ns by 400 f eet. Byrd now knew that he would be able to r each t he Sout h Pole whi ch was 300 mi les away, f or there wer e no mor e mountains i n sight. The air craft was able t o f ly over the endles whit e plains wi thout di f icult y. Lesson44 Through the f orest 穿过森林 Mr s Anne Sterl ing di d not t hink of the r isk she was taki ng when she r an thr ough a for est aft er t wo men. They had rushed up t o her and he t old m e t hat it was Medusa, t he Gor gon. Jasper hopes t hat she wi l t ur n m ot ori st s t o st one. But none of t hem has been t ur ned to st one yet! Lesson29 Taxi! 出租汽车。 Capt ai n Ben Fawcet has bought an unusual t axi and has begun a new ser vi ce. The 39。 t axi 39。 is a smal Swi ss aer opl ane cal ed a 39。 Pi lat us Por ter39。 . Thi s wonder f ul pl ane can car r y seven pasenger s. The m ost sur pri si ng t hi ng about it , however, i s that i t can land anywher e: on snow, water, or even on a ploughed f i el d. Capt ai n Fawcet t39。 s fi rst passenger was a doct or who fl ew f r om Bir mi ngham to a l onel y vil l age i n t he Wel sh m ountai ns. Since t hen, Capt ai n Fawcet t has f l own passengers t o m any unusual places. Once he landed on the r oof of a bl ock of f lat s and on anot her occasi on, he l anded i n a deser ted car par k. Capt ai n Fawcet t has j ust r efused a st r ange r equest f r om a busi nessm an. The m an want ed t o fl y t o Rockal , a lonely i sl and in t he Atl anti c Ocean, but Capt ai n Fawcet t di d not take him because the t ri p was t oo danger ous. Leson30 Foot ball or pol o? 足球还是水球。 The Wayl e is a smal r i ver t hat cut s acr oss t he par k near m y hom e. I l i ke sit ti ng by t he Wayle on f i ne af ter noons. I t was warm l ast Sunday, so I went and sat on t he ri ver bank as usual. Some chil dr en wer e playi ng games on t he bank and t her e wer e som e people r owi ng on the r iver. Suddenl y, one of t he chil dren ki cked a bal ver y har d and it went t owar ds a passi ng boat . Som e peopl e on t he bank cal ed out t o t he m an。