五星级酒店酒店全面质量管理手册(编辑修改稿)

五星级酒店酒店全面质量管理手册(编辑修改稿)内容摘要：

aged by a vi si t or . She t ri ed t o pl ay j azz on i t! She str uck t he keys t oo hard and t wo of t he str i ngs wer e broken. My f at her was shocked. Now we ar e not al l owed t o t ouch i t. It i s bei ng r epair ed by a f ri end of m y f at her39。 s. Lesson 11 O ne good t urn deserves another 礼尚往来 I was havi ng di nner at a r estaur ant when Har y St el e cam e i n. Har y wor ked i n a l awyer 39。 s of fi ce years ago, but he i s now wor ki ng at a bank. He gets a good sal ar y, but he al ways bor r ows m oney f r om his f ri ends and ne ver pays it back. Har ry saw m e and cam e and sat at t he sam e table. He has never borr owed m oney fr om m e. Whi l e he was eati ng, I asked hi m to l end m e amp。 2. To m y sur pri se, he gave m e t he m oney i mm edi at el y. 39。 I have never bor r owed any m oney f r om you,39。 Har r y sai d, 39。 so now you can pay f or m y di nner! 39。 Lesson 12 Goodbye and good luck 再见，一路顺风 Our nci ghbour, Captai n Char les Al ison, wi l sail f rom Port sm out h t om or r ow. We shal l m eet him at t he har bour ear l y in t he mor ni ng. He wil l be in hi s sm al l boat, Topsai l. Tapsail i s a f am ous l it l e boat. I t has sail ed acr oss t he Atl ant i c m any tim es. Captai n Ali son wil l set out at eight o39。 clock so we shal have pl ent y of ti me. We shal se hi s boat and then we shal say good bye t o him . He wi l be away for t wo mont hs. We ar e very pr oud of hi m. He wi l l t ake par t in an i mport ant r ace across the At l ant ic. Lesson 13 The Greenwood Boys 绿林少年 The Gr eenwood Boys are a group of popul ar singers. At present , they are vi si ti ng al l par ts of t he countr y. They wi l l be ar ri ving here t omorr ow. They wil l be ing by t rain and m ost of the young peopl e in the town wil l be meeting them at the stat ion. Tom orr ow eveni ng they wi l be singing at t he Worker s39。 Cl ub. The Gr eenwood Boys wi l be staying f or fi ve days. Duri ng this tim e, t hey wil l gi ve fi ve per f or mances. As usual , t he police wi l have a dif f icult ti me. They wil l be tr yi ng to keep or der . It is al ways the sam e on these ocasi ons. Leson 14 Do you speak Engl ish? 你会讲英语吗。 I had an amusing exper ience last year. Af ter I had lef t a sm al l vil age in t he sout h of France, I drove on t o the next town. On t he way, a young man waved t o me. I st opped and he asked m e for a l if t. As soon as he had got i nt o t he car , I said good m or ning t o him in French and he repli ed in t he same language. Apar t fr om a f ew wor ds, I do not know any Fr ench at al . Neither of us spoke duri ng the j our ney. I had near ly reached t he town, when the young man suddenly said, very sl owl y, 39。 Do you speak Engl ish?39。 As I soon learnt , he was Engl ish him self ! Leson 15 G ood news 佳音 The secretar y tol d me t hat Mr. Har mswort h would see me. I fel t ver y ner vous when. I went into his off ice. He did not l ook up fr om hi s desk when I entered. Af ter I had sat down, he said that busines was ver y bad. He t old m e that the f ir m could not af ford to pay such la rge salar ies. Twent y peopl e had al ready lef t. I knew that my t urn had e. 39。 Mr . Harm swor th, 39。 I said i n a weak voice. 39。 Don39。 t int er r upt ,39。 he Sai d. Then he smi led and t ol d me I woul d r eceive an extr a amp。 100 a year! Lesson 16 A poli te request 彬彬有礼的要求 If you park your car in t he wrong pl ace, a tr af ic poli cem an wil l soon f ind i t. You wi l l be ver y lucky if he l ets you go wi thout a ti cket. However, t his does not always happen. Traf fi c pol ice ar e somet imes very pol it e. Dur ing a hol iday in Sweden, I found t hi s note on my car :39。 Sir , we wel e you to our cit y. This is a No Par ki ng ar ea. You wil l enj oy your stay here if you pay at tenti on to our str eet signs. Thi s note i s onl y a r em inder.39。 I f you recei ve a r equest l ike t hi s, you cannot f ai l t o obey i t! Lesson 17 Al ways young 青年常驻 My aunt Jenni f er i s an act ress. She must be at l east hir t y fi ve year s ol d. In spit e of t hi s, she oft en appear s on t he st age as a young gir l. Jenni fer wil l have t o t ake part i n a new pl ay soon. Thi s ti me, she wil l be a gi rl of sevent en. In t he play, she m ust appear in a br i ght r ed dr es and l ong bl ack st ocki ngs. Last year i n anot her pl ay, she had t o wear shor t socks and a bri ght , or ange col our ed dress. I f anyone ever asked her how ol d she i s, she al ways answer s, 39。 My dear, it m ust be t er ri bl e t o be gr own up! 39。 l eson18 H e of ten does t hi s! 他经常干这种事。 Af t er I had had l unch at a vi l age inn, I l ooked for my bag. I had l eft it on a chair beside t he door and now it wasn39。 t t her e ! As I was l ooki ng for it , the i nn keeper cam e i n. 39。 Di d you have a good m eal ?39。 he asked. 39。 Yes, thank you, 39。 I answered, 39。 but I can39。 t pay the bil l. I haven39。 t got my bag.39。 The i nn keeper smi l ed and im mediat el y went out . In a few m inut es he r et ur ned wi t h m y bag and gave i t back t o me. 39。 I 39。 m ver y sor r y, 39。 he sai d 39。 My dog had taken it i nt o t he gar den. He of ten does this.39。 Lesson19 Sol d out 票已售完 39。 The pl ay m ay begi n at any m oment ,39。 I sai d. 39。 I t may have begun alr eady,39。 Susan answer ed. 39。 I hur ri ed to the t icket of fi ce. 39。 May I have t wo t icket s please ?39。 I asked. 39。 I 39。 m sor ry, we39。 ve sol d out, 39。 t he gir l said. 39。 What a pi ty! 39。 Susan excl ai med. Just then, a m an hur r ied to the t icket of fi ce. 39。 Can I r etur n these two ti ckets?39。 he asked. 39。 Cer tainl y,39。 the gir l sai d. 39。 Coul d I have those two tickets pl ease ?39。 I asked. 39。 Cer tainl y, 39。 t he gir l sai d, 39。 but t hey ar e for next Wednesday39。 s per for mance. 39。 I mi ght as wel l have t hem, 39。 I said sadly. Leson20 One m an in a boat 独坐孤舟 Fishing i s my f avour it e spor t. I oft en fi sh for hours wi thout cat chi ng anyt。