酒店人力资源部管理手册(实务和各类制度)(编辑修改稿)

酒店人力资源部管理手册(实务和各类制度)(编辑修改稿)内容摘要：

Sanders has the most beautiful garden in our town. Nearly everybody enters for 39。 The Nicest Garden Competition39。 each year, but Joe wins every time. Bill Frith39。 s garden is larger than Joe39。 s. Bill works harder than Joe and grows more flowers and vegetables, but Joe39。 s garden is more interesting. He has made neat paths and has built a wooden bridge over a pool. I like gardens too, but I do not like hard work. Every year I enter for the garden petition too, and I always win a little prize for the worst garden in the town! Lesson 9 A cold wele 冷遇 On Wednesday evening, we went to the Town Hall. It was the last day of the year and a large crowd of people had gathered under the Town Hall clock. It would strike twelve in twenty minutes39。 time. Fifteen minutes passed and then, at five to twelve, the clock stopped. The big minute hand did not move. We waited and waited, but nothing happened. Suddenly someone shouted, 39。 It39。 s two minutes past twelve! The clock has stopped!39。 I looked at my watch. It was true. The big clock refused to wele the New Year. At that moment everybody began to laugh and sing. Lesson 10 Not for jazz 不适于演奏爵士乐 We have an old musical instrument. It is called a clavichord(翼琴 ). It was made in Germany in 1681. Our clavichord is kept in the livingroom. It has belong to our family for a long time. The instrument was bought by my grandfather many years ago. Recently it was damaged by a visitor. She tried to play jazz on it! She struck the keys too hard and two of the strings were broken. My father was shocked. Now we are not allowed to touch it. It is being repaired by a friend of my father39。 s. Lesson 11 One good turn deserves another 礼尚往来 I was having dinner at a restaurant when Harry Steele came in. Harry worked in a lawyer39。 s office years ago, but he is now working at a bank. He gets a good salary, but he always borrows money from his friends and never pays it back. Harry saw me and came and sat at the same table. He has never borrowed money from me. While he was eating, I asked him to lend me amp。 2. To my surprise, he gave me the money immediately. 39。 I have never borrowed any money from you,39。 Harry said, 39。 so now you can pay for my dinner!39。 Lesson 12 Goodbye and good luck 再见，一路顺风 Our ncighbour, Captain Charles Alison, will sail from Portsmouth tomorrow. We shall meet him at the harbour early in the morning. He will be in his small boat, is a famous little boat. It has sailed across the Atlantic many times. Captain Alison will set out at eight o39。 clock so we shall have plenty of time. We shall see his boat and then we shall say goodbye to him. He will be away for two months. We are very proud of him. He will take part in an important race across the Atlantic. Lesson 13 The Greenwood Boys 绿林少年 The Greenwood Boys are a group of popular singers. At present, they are visiting all parts of the country. They will be arriving here tomorrow. They will be ing by train and most of the young people in the town will be meeting them at the station. Tomorrow evening they will be singing at the Workers39。 Club. The Greenwood Boys will be staying for five days. During this time, they will give five performances. As usual, the police will have a difficult time. They will be trying to keep order. It is always the same on these occasions. Lesson 14 Do you speak English? 你会讲英语吗。 I had an amusing experience last year. After I had left a small village in the south of France, I drove on to the next town. On the way, a young man waved to me. I stopped and he asked me for a lift. As soon as he had got into the car, I said good morning to him in French and he replied in the same language. Apart from a few words, I do not know any French at all. Neither of us spoke during the journey. I had nearly reached the town, when the young man suddenly said, very slowly, 39。 Do you speak English?39。 As I soon learnt, he was English himself! Lesson 15 Good news 佳音 The secretary told me that Mr. Harmsworth would see me. I felt very nervous when. I went into his office. He did not look up from his desk when I entered. After I had sat down, he said that business was very bad. He told me that the firm could not afford to pay such large salaries. 目 录 人力资源部概 ………………………………………………………………… 5 一、人力资源部组织结构和岗位设置 （一）组织结构图………………………………………………………… 6 （二）岗位设置图 ………………………………………………………… 7 二、人力资源部岗位职责 （一）人力资源部经理…………………………………………………… 8 （二）培训主任…………………………………………………………… 9 （三） 质检主任 …………………………………………………………… 9 （四）质量监督员………… ……………………………………………… 11 （五）劳动工资主任……………………………………………………… 11 （六）人力资源主任（兼文员）………………………………………… 12 三、人力资源部人员素质要求 （一）人力资源部经理…………………………………………………… 14 （二）培训主任…………………………………………………………… 14 （三） 质检主任 …………………………………………………………… 15 （四）质量监督员………………………………………………………… 15 （五）劳动工资主任………………………… …………………………… 15 （六）人力资源主任（兼文员）………………………………………… 15 （七）文员 ………………………………………………………………… 16 四、人力资源部工作规范 （一）补充员工工作流程………………………………………………… 17 （二）员工报到、工作分配流程………………………………………… 18 （三）办理员工录用手续流程…………………………………………… 19 （四）签定劳动合同流程………………………………………………… 20 （五）办理员工离店手续流程………………………………… ………… 21 （六） 社会保险工作……………………………………………………… 22 （七）员工离店工作流程………………………………………………… 23 （八）员工体检工作流程………………………………………………… 25 （九）办理失业工作流程………………………………………………… 26 （十）员工晋升降职流程………………………………………………… 27 （十一）员工计划生育工作流程………………………………………… 28 （十二）岗位效益工资分配工作流程…………………………………… 29 Lesson 1 A private conversation 私人谈话 Last week I went to the theatre. I had a very good seat. The play was very interesting. I did not enjoy it. A young man and a young woman were sitting behind me. They were talking loudly. I got very angry. I could not hear the actors. I turned round. I looked at the man and the woman angrily. They did not pay any attention. In the end, I could not bear it. I turned round again. 39。 I can39。 t hear a word!39。 I said angrily. 39。 It39。 s none of your business,39。 the young man said rudely. 39。 This is a private conversation!39。 .Lesson 2 Breakfast or lunch? 早餐还是午餐。 It was Sunday. I never get up early on Sundays. I sometimes stay in bed until lunch Sunday I got up very late. I l。