上汽五菱汽车股份有限公司质量管理体系程序文件

上汽五菱汽车股份有限公司质量管理体系程序文件内容摘要：

information and aftersales vehicle quality information, and propose and implement the field action implementation scheme and budget related to users and media. President Office is responsible for the legal audit to the proposal for the field action in terms of customers and media. Human Resources Department is responsible to coordinate the human resources for the field action. Finance Dept. implements the funds’ deployment required in the field action. 5 Work content See diagram 1 for the product safety management flow process Establish and control the implementation of the product traceability system. TDC defines the product traceability scope, and clarify the automotive parts into two traceability levels: accurate traceability and mon traceability. See details in Traceability Part List released by TDC. Accurate traceability parts are identified in part bar code. Implement the detailed requirements in accordance with Bar Code Management Criteria released by TDC. Common traceability parts are identified in container batch. Implement the detailed requirements in the Batch Identification Criteria Notice released by Purchasing amp。 Supply Chain Management Dept. Purchasing amp。 Supply Chain Management Dept monitors the suppliers’ product traceability system, 上汽通用五菱汽车股份有限公司 20201227 发布 20201230 实施 4 QP/SGMW （ 0/A） 采购和供应链管理部对供应商的产品追溯系统进行监控，在物流过程进行先进先出管理，实施一般零件出入库时间、数量、批次的记录，实现与 WLMIS系统整车信息的批次对应关系。 制造部对自制件、制造过程可追溯性进行管理和控制，实施先进先出使用零件，并将精确追溯零件的条形码一一对应粘帖在随车检测卡上，并保持条形码信息的清晰、完整。 质量部在对车辆进行入库检验时，将零件条形码信息录入到产品追溯信息系统，实现精确追溯零件与的一一对应关系。 完善客户信息系统，售后服务部每月汇总客户信息传递至质量部，质量部指定人员按国家关于《缺陷汽车产品召回信息系统管理办法》的要求将信息报国家缺陷产品召回管理中心存档。 完善质量信息收集和反馈系统，疑似缺陷问题的反馈按 QP/SGMW 《质量信息管理程序》执行。 质量部质量工程科组织技术中心、售后服务部、制造部等相关人员成立 FPT，对疑似产品缺陷的质量问题进行调查，完成“ FPE 调查摘要”。 对 FPT 调查的结果表明有必要采取市场行动时，质量部部长组织技术中心、销售公司、制造部、采购及供应链管理部负责人对“ FPE调查摘要”进行评审，提出市场行动建议， 提交执委会决策。 在实施缺陷产品召回过程中，质量部负责与 集团主管部门、国家召回主管部门、国家召回监督部门的联系及材料上报工作，具体 按 《缺陷 汽车产品召回管理规定》附件二、附件三、附件五的要求执行。 制造部、采购及供应链 管理 部分别在其完成召回职能范围内工作后七个工作日内提交实施情况的书面报告。 销售公司在召回实施过程中，负责提供召回进展情况报告，并在召回实施完成后七个工作日内提交实施情况的书面报告。 6 相关表式 表 市场表现评估调查报告 implements First In and First Out management in logistic processes, and keeps records on the mon parts’ receiving time, amount and batch, which will be corresponding in the batch to WLMIS system plete vehicle information. Manufacturing Dept. manages and controls the traceability of the in house parts and the manufacturing processes, implements FIFO part usage, and sticks the bar code to the corresponding vehicle inspection ticket while keeping it in clear and plete form. In CARE inspection, Quality Dept records the part bar code information into the product traceability information system, realizing the accurate traceability parts correspondence. Improve the customer information system. After Sales Dept. collects the customer information every month and passes it to Quality Dept whose designated personnel will report that to the national defect product recall management center for keeping in the archives based on the country’s requirements for Defect Automobile Product Recall Information System Management Methods. Improve quality information collection and feedback。