deskgguestfgoodmorning,roomreservations客房预内容摘要:

 F: FrontDesk G: Guest F: Good morning, Hilton hotel. May I help you? G: Good morning. I’d like to make a reservation for a double room from June 1st to 4th. F: Hold on, please. Let me check the availability for that….Oh, I am so sorry that we are fully booked on those days. Would you like to try Westin Hotel? Would you like me to put you through to Westin? G: Yes, please. F: Good morning, westin hotel, what can I do for you today? G: Good morning. I’d like reserve a double room from June 1st to 4th. F: Just a moment please. …Yes, we do have a double room for those days. Do you prefer a king bed or two full beds? G: A kingbed please. I will be with my wife. And I’d prefer a nonsmoking room with a sea view. F: Let me see….Yes, we do have a double room with a king bed, nonsmoking room with an ocean view.  G: What is the rate?  F: $250 per night excluding tax.  G: I will arrive in the afternoon on June 1st. Does the hotel provide shuttle service from the airport?  F: Yes. But you need to call us ahead to make a reservation.  G: OK. Do you accept Chinese credit card? F : I am not sure about that. Usually we。
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