iso9001-20xx中英文质量手册

iso9001-20xx中英文质量手册内容摘要：

rocesses B. 本公司必须按照 《 ISO9001: 2020 质量管理体系 要求 》 管理上述的过程。 These processes shall be managed by our pany in accordance with ISO9001:2020 Quality Management System C. 针对本公司所外包的任何影响产品符合性的过程 , 本公司将确保对其予以识别和控制 . Where we choose to outsource any process that affects product conformity with requirements, we shall ensure control over such processes. Control of such outsourced processes shall be identified within the quality management system. 本公司的外包活动 : 部分 工序 , 按照本公司 《 生产管理程序 》 进行 控制 . Some processes will be outsourced sometimes, and shall be in control according to Production Management Procedure. 文件要求 Documentation requirements 总则 General 质量体系文件包括 : Documentation of the quality management system consists of A. 质量方针和质量目标。 Quality policy and quality objectives B. 质量手册。 Quality Manual C. 《 ISO9001: 2020 质量管理体系 要求 》 所要求的程序文件和本公司确定的其它程序文件 , 见附件 4:《 质量手册和程序清单 》。 Documented procedures required by ISO9001:2020 Quality Management System and our pany, see attachment 4: D. 本公司为确保过程有效策划 、 运作和控制所需的文件。 Documents needed by our pany to ensure the effective planning, operation and control of its processes, and QMS Manual and Procedure List 质量手册 QUALITY MANUAL 文件编号 : QM 01 Document No.: QM 01 版本 :02 Version:02 页次 : 10 of 47 Page: 10 of 47 更多免费资料下载请进： 好好学习社区 E. 《 ISO9001: 2020 质量管理体系 要求 》 所要求的记录 (见本手册第 条 ) Records required by ISO9001:2020 Quality Management System (see in this Manual F. 文件的形式 : 纸质或电子文件 . Media of documents: paper or electronic carrier 质量手册 Quality Manual A. 本公司编制和保持本 《 质量手册 》 , 且包括 : We shall establish and maintain this Quality Manual that includes a) 质量管理体系的范围 ,包括任何删节的细节和合理性 ,见本手册第 1 章节 : “范围 ”。 The scope of the quality management system, including details of and justification for any exclusion (see chapter 1: Scope) b) 为质量管理体系编制的形成文件的程序或对其引用。 The documented procedures established for the quality management system, or reference to them, and c) 质量管理体系过程的相互作用的表述 . A description of the interaction between the processes of the quality management system B. 本 《 质量手册 》 由管理者代表编制 、 总经理审核。 This Quality Manual shall be drafted by Management Representative, and shall be approved by General Manager C. 本 《 质量手册 》 按照 《 文控程序 》 进行控制 . This Quality Manual shall be controlled based on Document Control Procedure 文件控制 Control of document A. 质量管理体系所要求的文件必须予以控制 . 质量记录是一种特殊类型的文件 , 应按照第 条款的要求进行控制。 Documents required by the quality management system shall be controlled. Records are a special type of document and shall be controlled according to the requirements given in B. 建立 《 文控程序 》 , 以规定以下方面所需的控制 : Document Control Procedure shall be established to define the controls needed a. 文件发布前得到批准 , 以确保文件是充分与适宜的。 to approve documents for adequacy prior to issue b. 必要时 , 对文件进行评审与更新 , 并再次批准。 to review and update as necessary and reapprove documents c. 确保文件的更改和现行修订状态得到识别。 to ensure that changes and the current version status of documents are identified d. 确保在使用处可获得有关版本的适用文件。 to ensure that relevant versions of applicable documents are available at points of use e. 确保文件保持清晰、易于识别。 to ensure that documents remain legible and readily identifiable f. 确保外来文件得到识别 , 并控制其分发。 to ensure that documents of external origin are identified and their distribution 质量手册 QUALITY MANUAL 文件编号 : QM 01 Document No.: QM 01 版本 :02 Version:02 页次 : 11 of 47 Page: 11 of 47 更多免费资料下载请进： 好好学习社区 controlled, and g. 防止作废文件的非预期使用 , 若因任何原因而保留作废文件时 , 对这些文件进行适当的标识 . to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose 质量记录的控制 Control of quality records 建立 《 记录管理程序 》 , 以便 : Record Control Procedure shall be established to A. 建立并保持质量记录 , 以提供符合要求和质量管理体系有效运行的证据。 establish and maintain quality records in order to provide evidence of conformity to requirements and of the effective operation of the quality management system B. 确保质量记录保持清晰 、 易于识别和检索。 ensure records can remain legible, readily identifiable and retrievable C. 规定质量记录的标识 、 贮存 、 检索 、 保存期限和处置所需的控制 . to define the controls needed for the identification, storage, protection, retrieval, retention time and disposition of records 5. 管理职责 Management responsibility 管理承诺 Management mitment 总经理将通过以下活动 , 对建立 、 实施质量管理体系并持续改进有效性的承诺提供证据 : General Manager shall provide evidence of its mitment to the development and implementation of the quality management system and continually improving its effectiveness by A. 向公司全体成员传达满足顾客和法律法规要求的重要性。 municating to the anization the importance of meeting customer as well as statutory and regulatory requirements, B. 制定质量方针。 establishing the quality policy C. 制定质量目标 , 并定期进行统计和检讨。 ensuring that quality objectives are established D. 进行管理评审。 conducting management reviews, and E. 提供适当的资源。 ensuring the availability of resources 以顾客为中心 Customer focus A. 总经理以增强顾客满意为目的 , 确保顾客的要求得到确定并予以满足。 General Manager shall ensure that customer requirements are determined and met with the aim of enhancing customer satisfaction B. 建立和实施 《 客户服务程序 》 ,包括对 顾客订单 进行有效 评审 及 顾客满意度 的 调查 . Customer Service Procedure shall be established and implemented, including the customer Order Review and Customer Satisfaction Survey. 质量手册 QUALITY MANUAL 文件编号 : QM 01 Document No.: QM 01 版本 :02 Version:02 页次 : 12 of 47 Page: 12 of 47 更多免费资料下载请进： 好好学习社区 质量方针 Quality policy A. 总经理应确保质量方针 : General Manager shall ensure that the quality policy a. 与公司的宗旨想适应。 is appropriate to the purpose of our pany b. 包括对满足要求和持续改进质量管理体系有效性的承诺。 includes a mitment to ply with requirements and。