6sigma-现场管理(编辑修改稿)

6sigma-现场管理(编辑修改稿)内容摘要：

o the next level” “ Getting the basics right” • Launch followon waves of projects • Revise performance management systems to incorporate key operating metrics and CTQs • Apply Six Sigma to broader range of business issues by injecting and institutionalizing worldclass subject matter expertise 12 SIX SIGMA IS FREQUENTLY HAILED FOR ITS FINANCIAL IMPACT . . . “ We’ve generated an estimated $ billion in savings through Six Sigma and digitization methodologies since 1995” – Allied Signal, 199520xx “The financial returns (from Six Sigma) have now entered the exponential phase – more than $750 million in savings beyond our investment in 1998, with $ billion in sight for 1999” – GE, 19961998 “In 20xx01 alone, Bombardier realized $242 million in cash flow savings directly attributable to Six Sigma projects” – Bombardier, 199720xx “We have documented more than $16 billion in savings as a result of our Six Sigma efforts” – Motorola, 198720xx “In addition to reducing the frustration level of Ford customers, so far Six Sigma has saved Ford $500 million” – Ford, 20xx20xx “(CEO Sandy) Warner says that Six Sigma helped to save $ billion in 1999, enabling him to spend $700 million to build up an online financial service and equity teams in Germany and Japan” – JP Man, 199820xx Source: Annual reports。 press articles 13 0%4%8%12%16%20%1992 1994 1996 1998 20xx0%4%8%12%16%20%1996 1998 20xx0%4%8%12%16%20%1994 1996 1998 20xx. . . HOWEVER, SIX SIGMA DOES NOT INDEPENDENTLY GUARANTEE SUPERIOR PERFORMANCE Outperforming peers since launch Operating margin, percent * GE’s peer group prises Tyco, 3M, Siemens, ABB and Textron Source: Compustat。 McKinsey analysis Underperforming or downward trend since launch Operating margin, percent Allied Signal/ Honeywell Six Sigma launched 1995 Company Peer group GE* Six Sigma launched 1996 Bombardier Six Sigma launched 1997 Launch 0%4%8%12%16%20%1995 1997 1999 20xxDuPont Six Sigma launched 1999 0%4%8%12%16%1985 1989 1993 1997 20xxMotorola Six Sigma launched 1987 0%10%20%30%40%50%1992 1994 1996 1998 20xxJP Man/JPM Chase Six Sigma launched 1998 Launch Launch Launch Launch Launch 14 THE SIX SIGMA CONSULTING UNIVERSE CAN BE DIVIDED INTO 4 SEGMENTS Large corporations with Six Sigma consulting arms • GE Medical Systems • GE Plastics • Motorola Institute • Offer Six Sigma services to customers and suppliers in return for additional sales or price breaks • Leverage internal Six Sigma experience Large consulting firms with Six Sigma service lines • PWC • CAP Gemini • Introduce Six Sigma to existing audit or systems clients • Integrate Six Sigma into process redesigns Boutique consulting firms offering Six Sigma services • Rath amp。 Strong • Six Sigma Academy • Provide structured training programs • Some do program design, as well Independent contractors • Hundreds of individuals • Professors • Conduct training at department level or below • Individuals are typically former GE black belts • Low cost ($2,0005,000 per employee trained) Source: International Society of Six Sigma Professionals。 interviews Category Examples Typical approach / value to client Most si。