4086sigmabb的教材(编辑修改稿)

4086sigmabb的教材(编辑修改稿)内容摘要：

fidential BB_M02 Process Version 3 January 20xx 13 Different Types of Process Maps Deployment Flow Diagram Business Unit . Finances Top Mgt/ Corporate Define needs 21 days 15 days 6 days 5 days 17 days 7 days 71 days Prepare paperwork (CAAR amp。 installation request) Review amp。 approve CAAR Review amp。 approve standard Review amp。 approve CAAR Review amp。 approve CAAR Acquire equipment Supplier CAAR $50,000 Configure amp。 install Receive amp。 use Issue payment Supplier Procure ment Note the time on the bottom, this is very useful!!!! Any data represented on the map is helpful Company Confidential BB_M02 Process Version 3 January 20xx 14 Information from Process Map • Value vs. Nonvalue Added Steps • Inputs per process step – Controllable Variables – Noise Variables • Outputs per Process Step • Data Collection Points Company Confidential BB_M02 Process Version 3 January 20xx 15 Value Added • Customer ValueAdded – An activity can be described as adding value for the customer only if: • The customer recognizes the value and is willing to pay for it • It changes the product toward something the customer expects • It is done right the first time • Operational ValueAdded (Value Enabling) – An activity adds operational value if it is not a customer valueadded activity and is: • Required to sustain the workplace ability to perform customer valueadded activities • Required by contract or other laws and regulation • Required for health, safety, environmental or personnel development reasons • Done right the first time Company Confidential BB_M02 Process Version 3 January 20xx 16 Nonvalue Added • If steps in the process include the items listed below these are Nonvalue Added – Proof reading – Counting the amount of work – Inspection and checking – Sorting work – Logging information – Checking calculations – Reviewing and approving – Moving and setup – Monitoring work – Stamping – Any type of rework – Waiting Company Confidential BB_M02 Process Version 3 January 20xx 17 Documenting ValueAdded Time • The ValueAdd matrix shown below can be used to document Valueadded vs. Nonvalue added time to identify opportunity for improvement • Very mon for transactional projects and change over projects • Complete the matrix by filling in the area‟s in yellow. • Open file Value Add , also if appropriate change the Nonvalue Added subcategories to suit your project U n i t s 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15T o t a l T i m e 0 1 0 0 . 0 % 1 0 0 . 0 %N o n v a l u e A d d e d 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 D I V / 0 !I n spe ct i n g 0 D I V / 0 ! D I V / 0 !S o r t i n g 0 D I V / 0 ! D I V / 0 !D e l a y 0 D I V / 0 ! D I V / 0 !M o v e 0 D I V / 0 ! D I V / 0 !O t h e r 0 D I V / 0 ! D I V / 0 !V a l u e E n a b l i。