5w2h法培训课程训练教材(编辑修改稿)

5w2h法培训课程训练教材(编辑修改稿)内容摘要：

Description  On 3/22/04, high ICT failure rate was reported from production on Cisco Pippin and Frodo pilot run. The failure symptom was short to GND.  20xx年 3月 22日 ﹐ 在 Cisco Pippin與 Frodo 試產的生產線上 發現 ICT不良率過高 ﹐ 不良狀況為 短路  After sorting, total 28 pcs of Pippin and 24 pcs of Frodo were found with short to GND. The total failure rate for both Sku were % (28 fail / 164 built) and % (24 fail / 80 built)  經過挑選后短路的分別為不良率為 PIPPIN %,FRODO 30%  Debug was done in the same date, engineering found the problem was related to PCB. The PCB for both Pippin and Frodo were the same: 28603507. All PCB came from Compeq in Taiwan and the D/C was 0406  問題與 PCB有關 ﹐ PCB是從 台灣購買 的 ﹐ 周期是 0406. 19 Discipline 3: Implement Containment Actions （執行圍堵行動） HOW怎樣把不良品圍堵 ﹖WHO( 由誰來完成。 ） /WHEN（什麼時候完成。 ） 20 D3: Implement Containment Actions  Purged all PCB 28603507 from Compeq.  Total 264 pcs were received from Compeq on 2/17/04  All of them had been used for assembly and no PCB left  Shipped out Q’ty: 0 PCS ﹐ Need not call back .  PIC : Bob Due day 3/28/04  清除所有 COMPEQ 28603507的 PCB  總數量 264 PCS, 所有的均已組裝 ﹐ 沒有空 PCB剩留  出貨數量為 ﹕ 0 PCS 無需召回  負責人 ﹕ BOB 完成日期 ﹕ 20xx/3/28 21 Discipline 4: Verify Root Cau。