胸痛中心的时间流程管理内容摘要:

计算有意义的步骤和无意义的步骤所需时间的比例 % Valueadded is also referred to as the Process Efficiency 有意义的步骤花费时间的百分比又被称为流程效率 Using the Valueadded Flowchart to Improve a Process 用有意义步骤的流程图来对流程进行改善 Analyze the non valueadded steps 分析无意义的步骤 Identify actions to reduce or eliminate these operations. 采取行动减少或消除这些操作 Analyze the valueadded steps 分析有意义的步骤 Identify improvement opportunities and implement actions to reduce the cycle time. 分析继续改善的可能,并采取行动减少整个流程所耗费的时间 Deployment or Crossfunctional Flowchart 跨职能部门流程图 Definition: Shows the detailed steps in a process and who is involved in each step 定义:展示整个流程中的细节和每个细节中包含的职能部门 Adds “swim lanes” to the flowchart 在流程图中加入不同的路线 Each role or functional area is represented in a “swim lane” 每一路线中包含每一个职能角色或职能部门  Vertical “swim lanes” with each role across the top 垂直的路线从顶端开始到底部包含每一个职能角色  Horizontal “swim lanes” with each role down the left side 水平的路线从左到右包含每一个职能角色 跨部门的流程图 Uses: 用途 Helps to understand, improve, and standardize a process that involves more than one person or group 帮助理解、改善和标准化整个流程,尤其是流程中包含不止一个人或一个团体。 Highlights places in a process where work is handed off from one person or department to another 强调流程中工作从一个人或团队被交接到另外一个人或团队的某一节点 Helps all involved understand how their work impacts the work。
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