welcomeintroductionscasestudy

welcomeintroductionscasestudy内容摘要：

清晰的愿景及方向 ◦ 使命 (我的工作是 什么。 )  定立目标并在达成后庆祝  公开寻 找问题 (并共同解决 )  支持各层面的主动精神和领导 才能 What do leaders do? 甚么是领导应做的。  Provide clarity ◦ Talk the walk and walk the talk ◦ Actions speak louder than words  Resolve conflict ◦ You and me against the problem ◦ Distinguish between challenges to authority and challenges to ideas  Manage change  Increase munication and encourage others to do likewise.  指示清晰 ◦ 坐言起行 ◦ 行动胜于语言  解决冲突 ◦ 齐心对付问题 ◦ 区分对权力的挑战与对 理 念的挑战  管理转变  加强沟通并鼓励其他 人也 这 样做 Balanced Leadership 平衡领导  Intellectual (IQ)  Emotional (EQ)  IQ gets you the job, EQ makes you successful Emotional intelligence is twice as important as all other factors for success in jobs at all levels. 90% of the difference between outstanding leaders and average leaders is due to emotional intelligence. 18 Daniel Goleman  智商  情商  智商令你找到工作，情商令你成功 情商的重要性是其他工作成功因素的两倍 杰出领导与一般领导的区别主要在于情商 Leadership: A Framework for Reflection 领导：反思的架构  Who you are ◦ Knowledge, skills, and experience ◦ Core values (internal guidance system)  Where you are ◦ Context (history, culture, style) ◦ Opportunities (challenges, resources)  What you do ◦ Visioning and inspiring ◦ Assessing, planning, anizing, managing  How you do it ◦ Communicating and collaborating ◦ Leadership style 19  了解自己 ◦ 知识、技巧和经验 ◦ 核心价值 (内在指引系统 〉  明白自己的位置 ◦ 处境 (历史、文化、模式 ) ◦ 机会 (挑战、资源 )  要做什么 ◦ 愿景及激励 ◦ 评估、计划、组织、管理  怎样去做 ◦ 沟通和合作 ◦ 领导模式 Attributes of Successful Leaders 成功领导者的特质 Group Exercise 小组研习 1 Traits 性格 Skills 技能 Decisiveness 果断 Knowledge of the Task 执行任务的知识 ??? ???? 20 Name other Attributes/Traits and Skills of Successful Leaders… Unsuccessful Leaders? 说出其他成功领导者的特质与技能 不成功领导者的呢。 Organisational climate and culture 組織氣氛與組織文化  “deeper level of basic assumptions and beliefs that are shared by members of an anisation, that operate unconsciously, and that define in a basic ‘taken forgranted’ fashion an anisations view of itself and its environment” (Schein, 1985) 「组织 成员所共有的较。