管理信息化：供应链管理_普华永道(编辑修改稿)

管理信息化：供应链管理_普华永道(编辑修改稿)内容摘要：

14%13%13%12%12%11%0% 5% 10% 15% 20% 25%C o s tSy s te m s A p p l i c a ti o nI n te g r a ti o nQ u a l i fi e d A s s o c i a te sSu p p o r t M a n a g e m e n te B u s i n e s sO r g a n i s a ti o n Str u c tu r eG l o b a l M a n a g e m e n tFundingPricewaterhouseCoopers 16 ENTERPRISE OPTIMIZATION Procure Produce Products Manage Logistics Forecast Demand Optimize NETWORK OPTIMIZATION A F D G C E B Company Company Company Company Company Company eBusiness Is Driving a Fundamental Transformation in SCM The larger the work of panies the greater the power of the work to reduce cost for its members • Increased leverage with suppliers • Broader market access for suppliers • Expanded munity and collaboration opportunities • Greater integration across market supply chains Network Effect Economies of Scale The larger the MetaMarket the faster it can form and launch facilitate the operational excellent • Broader munities to allocate Ramp。 D cost • Operational efficiencies via back office shared services • Depth of industry and procurement knowledge and resources available to develop supplier contracts Company PricewaterhouseCoopers 17 The Impact of eBusiness on SCM eBusiness affects four broad categories that determine the production and transaction costs of a firm: • The cost of executing a sale • The costs associated with procuring production inputs • The costs associated with making and delivering a product or service • The cost associated with logistics PricewaterhouseCoopers 18 The Cost of eBusiness Sales Accessibility An eBusiness web site is open 24 hours per day, 7 days per week. A business no longer has to build separate physical establishments to attract a larger customer base. A virtual storefront also allows an ebusiness to manage one store instead of multiple stores, thus eliminating duplicate inventory costs. PricewaterhouseCoopers 19 The Cost of eBusiness Sales Order Rework Another aspect of eBusiness is that it enables more efficient order configuration. For example, both General Electric (GE) and Cisco Systems reported nearly onequarter of their preWebsite orders had to be reworked because of errorsa total of more than 1 million orders, in the case of GE. Since adopting a Webenabled customer interface, Cisco reports an error rate of only 2 percent. Produce or Service Output Critical Customer Requirement Defects: Service unacceptable to customer B A PricewaterhouseCoopers 20 The Cost of eBusiness Sales Fundamental Shift Clearly, eBusiness represents a fundamental shift in how the sales process is executed by a pany. As a result, eBusiness pels existing busine。