培训资料-项目管理培训教材(编辑修改稿)

培训资料-项目管理培训教材(编辑修改稿)内容摘要：

Control 关键路径法 最早启动时间（ ES） 最迟启动时间（ LS） Float 举例 Project Cost Management Resource Planning Cost Estimating Cost Budgeting Cost Control 常用术语 PV: Present Value • PV = FV / （ 1+r） n NPV: Net Present Value • NPV =  PV BCWS: Budgeted Cost of Work Scheduled ACWP: Actual Cost of Work Performed Project Quality Management Quality policy Project amp。 Product Quality . Grade Benefit . Cost Prevention over inspection Planned in . Inspected in Management responsibility PDCA with phases Project Quality Management Quality Planning Quality Assurance Quality Control Cost of Quality Prevention Costs Appraisal Costs Failure Costs • Internal • External Quality Control Checklist Pareto diagrams CauseandEffect diagram Pareto Diagram Sample 交易出错原因统计874438251910 93 21020406080100总行NIC网络故障PIN错误发卡行卡系统超时 发卡行卡系统拒绝发卡行没连入NIC/NAP未知金额不足 帐户错误Mac Key Error待确定出错原因出错笔数交易笔数Quality Control Outputs: • Acceptance decisions • Rework • Quality improvement • Process adjustments Project Human Resource Management 项目的临时的特点，必然导致人员和组织的关系总是不断改变和具有临时性。 企业中的人力资源管理一般都不是项目管理者的直接责任，但作为项目的管理者，必须充分意识到这方面的管理要求对完成项目的保证作用。 与沟通管理密切相关 Organizational Planning Identifying, documenting, assigning roles, responsibilities, reporting relationships RAM RAEW 团队能力组合 专业知识 组织协调能力 操作型 专家型 协调型 决策型 Staff Acquisition 与职能部门或其他项目的经理谈判 预先指定的 从外部获得（采购） Team Development Both enhancing the ability of stakeholders to contribute as individuals as well as enhancing the ability of the team to function as a team. Project Communications Management 典型的项目经理有 75% 90%的时间用于沟通 Comm。