创建工作业绩中的品质标准(编辑修改稿)内容摘要:

s Social or highly contextual jobs 上下文的 Task analysis • Done for each task on Task Matrix • Uses two SMEs working with a technical writer • Takes approximately one hour per task • Result is Structured OJT Guide • Structured OJT Guide verified by panel Task: Cut the Lawn 1. Add gas to the mowerA1035 2. Set the cutting level C56 3. Start the mower C73 4. Change the grass bagX1045 . . . Task analysis outes • List of procedures • Completion criteria • Reference to best practices SOJT Guide example page 1 Add gas to mower 2 Adjust cutting level 3 Start mower 4 Empty grass bag Procedure Task: Cut lawn Duty: Yard work Procedure list outes • Refined task matrix • Clearer job description • Better understanding about knowledge and skill requirements • Support for onthejob training SOJT Guide example page 1 Add gas to mower 2 Adjust cutting level 3 Start mower 4 Empty grass bag Completion Criteria Reference Gauge reads “full” MowDoc 22 SafeDoc 8C Blades are set to correct height for grass length MowDoc 23 Mower starts and runs s。
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