礼仪在商务谈判中的作用(英文版)内容摘要:

easons, and they are trying to save face for both sides. The Chinese are reserved and known for their hospitality and good manners. The Chinese consider mutual relationships and trust very important. Therefore, time will be spent in the beginning enjoying tea and social talk. However, they are some of the toughest negotiators in the eyes of foreign negotiators. Technical petence of negotiators is necessary, and a noncondescending attitude is important because the Chinese research their opponents thoroughly to gain a petitive advantage during negotiation. Nothing is final until it is signed。 and they prefer to use an intermediary. The Chinese delegation will be large. They rarely use lawyers, and interpreters may have inadequate language skills and experience. Although Chinese negotiators imply that there is no promise or third choice, in reality there is ample room for promise. Even as different approaches to negotiation across national cultures are identified, change is constant. International business culture tends to privilege Western approaches to negotiation, centering on problemsolving and linear munication, as do many settings. As Western norms are balanced with Eastern values, and local traditions are balanced with regional and national approaches, negotiation practices continue their global evolution. The etiquette of private munities Then, there are four points for the etiquette of private munition. At first, I39。 d like to talk something meaningful about the telephone etiquette. Telephone is a kind of frequent mode of munication. Generally, talking by telephone is considered as a mon aparts in our daily life. Therefore, it is side that talking by telephone is not a difficult way for the negotiators to municate. And it seems there are no any problems existing. However, when the two parties are making a call with each other, there is an art of etiquette for it. In the rest time of a negotiation, one party may call the other party. Usually they make a call for important things. Therefore, both the parties are supposed to pay attention before answering the phone. What39。 s more, they have to get ready for the need things, and then choose the proper ways of expression and language tone and so on. During the conversation, you need to express yourselves clearly, and remember the important things, especially the negotiation agenda, the conversation notice, the negotiation time and place, and so on. Sometimes it is necessary for you to respect its in order to make a confirmation. Next, visit also plays an important role in the business negotiation. So some etiquette for the negotiators has formed while they are taking a visit. In the negotiation, usually there is one party es from a strange land. Therefore, if you are going to take a visit, you’d better keep the necessary and possibility in mind. For instance, and you are requested to choose the proper clothes before you make an appointment. You are supposed to keep your promise and be on time. Besides, it is inadvisable to visit for too long. Then, the dinner etiquette. If there are opportunities for the parties to have a meal together, it will produce a positive effect, which can help you to negotiate greatly. Then keep the following in mind: 1. Make necessary preparations before receiving invitation. If you’re unable to join it because of something urgent, you are expected to inform the host or hostess as soon as possibly, then express your thanks and regret. 2. Strictly abide by the time of appointment. It is unfavorable to arrival for too early or too late. When you are invited to lunch, dinner, or supper, it is very impolite for you to arrive late, as it is usually planned to have the meal at the exact hour that given in the invitation. When you arrive, the hostess or some members of the family will probably meet you at the door and take your coat and hat. In the winter time, you should dress more lightly than that of usual, as you may expect the rooms to be warmer than in most Chinese homes. In a few minutes the hostess will ask her guests to e in to dinner. She may or may not ask each gentleman to take a lady in. If she does, the lady will take the gentleman39。 s arm as they walk into the dinning room. If she does not, the ladies will go in first, followed by the gentlemen. The hostess will either point out their seats to the guests as they e in or have a place card at each place with the guests name on it. 3. When the others propose a toast to you at your first time to meet, you should get up to toast and say Thank you. Don39。
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