心灵鸡汤160英文版内容摘要:

heard in 29 years of marriage. Now, before I tell you why Jane screamed, let me tell you what our sales consultant had done. He had ordered a large, professionally engraved sign (white letters on blue) and affixed the Saturn pany logo on it. The sign stood alone on the hood of the little white Saturn coupe. It said Congratulations, Jane. This car is yours. Five years cancerfree. Let39。 s celebrate life. From Milt, Billy and Team Saturn Every employee at Saturn of Albuquerque had endorsed the back of that sign. Jane saw it, screamed, collapsed in my arms and bawled her eyes out. I didn39。 t know what to do. I was in tears. I took out my invoice from the previous Monday, unfolded it and, pointing to the white coupe, said, No, honey, this car isn39。 t yours. I bought you this one. I tapped the invoice with my index finger. Jane said, No, I want this one right here. Charlie, who was home from college and with us, said, No, Mom. Dad bought you anything you want in Springhill, Tennessee or anything on the lot here. Jane said, You don39。 t understand, I want this one. While this conversation was going on, I looked around and discovered that there was no one in the store. Our sales consultant had arranged it so that we could share the moment alone. The mechanics, the clerical staff, the frontdesk receptionist, management and all sales consultants had left the store for the sanctity of our event. Even so, it39。 s impossible to have a lot of privacy when so many people are standing outside the showroom windows looking in. When Jane screamed and collapsed in my arms, I saw everybody outside applaud and begin to cry. Every new customer that came to the store in those minutes was not allowed to enter。 instead, the staff took them aside and explained what was happening. Jane never drove the car until she took it through the showroom door that day to drive it home. Over the years, I39。 ve told this story in the United States, Australia and Indonesia as an example of legendary service. A woman in my audience in San Francisco from Anchorage, Alaska, heard the story。 she called Saturn of Albuquerque long distance and bought a new car. It39。 s like Ken Blanchard says, It39。 s only the stories told about us that differentiate us in the market place. Just One Wish By Margaret E. Mack Fox River gave life to the country town of Colby Point, for the road and the river ran alongside one another. Colby Point was really the name of a road that crept between the hills and valleys of McHenry, Illinois. Homes were scattered here and there mostly summer homes and retirement homes. At the very end of the road three houses all faced one another. Three sisters all single, all seniors lived in one of the homes. Across the way their widowed first cousin lived in a yellow house. Next to her lived their brother, Bill, and his wife Cleo. Cleo had multiple sclerosis, so the pair had moved to Colby Point seeking a quiet, relaxed life. Little did they know when they relocated to this serene area that they would end up rearing their granddaughter, Margie. Before long, the once quiet neighborhood became active with the sounds of a child. Margie always looked forward to the arrival of Christmas, and this year was no different as winter began to settle like a warm blanket around Colby Point. Everyone was in a flurry, for at the church Margie and her family attended, the congregation was preparing to share their Christmas wishes with each other. Since Cleo couldn39。 t make it to church, and Bill didn39。 t like to leave her alone for too long, he was in the habit of dropping Margie off at church early on Sunday mornings。 the aunts would bring her home. As Margie sat in church that morning, she rehearsed in her mind over and over what she would say. She wasn39。 t afraid, for she knew what an important wish this was. The service seemed to drag on and on. Finally the pastor uttered the words Margie had been anticipating all morning, This is a special time of year when everyone around the world celebrates peace and goodwill toward our fellow man. This year, here at St. John39。 s, we want to hear your Christmas wishes. We cannot fill everyone39。 s wish, but we would like to try and fill a few. As I call your name, please e forward and tell us about your Christmas wish. One after another, the church members shared their wishes, large and small. Margie was the last and the youngest to speak. As she looked out at the congregation, she spoke confidently, I would like for my grandma to have church. She cannot walk, and she and my grandpa have to stay at home. They miss ing so much. So that is what I wish for. And please don39。 t tell them, for it needs to be a surprise. Riding home with her aunts, Margie could tell they were speaking in low tones about her wish. She hoped that they would keep her secret. As the next Sunday came around, Margie was getting ready for church when Grandma asked, Why are you so fidgety? You haven39。 t sat still all morning. I just know that something wonderful is going to happen today! Of course it will, said her grandma with a chuckle. It39。 s almost Christmas, you know. Grandpa was getting on his coat when he happened to look out the front window. He saw some cars ing down the dirt road one after another. Now at this time of year there wasn39。 t too much traffic, so this was really amazing. Margie pushed her grandma to the window so that she could see all the cars. Pretty soon the cars were parked all up and down the road as far as a person could see. Grandpa looked at Grandma, and they both looked at Margie. Grandpa asked, Just what did you wish for, Margie? I wished that you and Grandma could have church. And I just knew that it would e true. Look! There39。 s the pastor, and everyone fro。
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