洲际酒店总经理酒店筹备作业手册gmpre-openingmanual

洲际酒店总经理酒店筹备作业手册gmpre-openingmanual内容摘要：

ings will coordinate a schedule of meetings for the General Manager to meet the respective Regional Specialists to ensure a productive visit Those General Managers who have been involved with the development phase of the project will of course have a greater knowledge of the project and may not need the depth of briefing prescribed below If the opportunity presents itself some of these meetings and discussions may be held earlier 13 ORIENTATION The topics assume the Regional Specialists are intimately familiar with the site and location which for various reasons may not be the actual case In some cases the General Manager may have a greater knowledge of the location than the Regional Specialists due to having worked there before etc Nevertheless this is the opportunity for the Regional Specialists to brief the General Manager on unusual or novel ideas opportunities and activities which is being implemented by other InterContinental Hotels Group hotels and by the petition The Vice President Hotel Openings should determine which open items should be investigated by the General Manager and reported back to the Regional Office once the General Manager has visited the hotel site 14 ITEMS FOR VICE PRESIDENT – HOTEL OPENINGS TO ARRANGE BEFORE THE GENERAL MANAGERS ARRIVAL AT REGIONAL OFFICE 1 Date and time to visit Regional Office by ining General Manager 2 Meeting schedule for ining General Manager 3 Ensure IConnect 2 for hotel preopening office is enabled prior to arrival of General Manager 4 Consolidate following material to be handed over to new General Manager as soon as possible 1 For Greater China there is a dedicated Vice President for Hotel Openings In other regions this is likely to fall under the Chief Operating Officer andor his nominated Regional General Manager 2 InterContinental Hotels Groups website for Asia Pacific __________________________________________________________________________________________________________ ____ 5 Hotel Opening Manual InterContinental Hotels Group a Hotel management agreement b Design Engineering agreement c InterContinental Hotels Group feasibility survey d Market study prepared by consultants if available e Preopening budget and supporting documents f Staffing schedule with budget g Marketing plan for preopening with budget h Latest fact sheet and fact sheet checklist if done i Preopening manual j Information about country city and local customs and practices including a review of petitive situation k Information about Owning Company if appropriate Other agreements binding Owning Company and InterContinental Hotels Group l Access to IConnect InterContinental Hotels Group website for Asia Pacific 5 Arrange notification to Board of Owning Company at departing General Managers hotel If General Manager is not from this region to coordinate with responsible Chief Operating Officer from the other region 6 Arrange schedule for new General Manager to meet new hotels Owning Company personnel at location convenient for them 7 Arrange schedule for new General Manager to meet as appropriate enroute to or at new city important travel agencies important mercial clients munity leaders and government officials 8 Identify local or governmental dignitaries with whom new General Manager should develop close working relationship including Minister of Tourism and Ministry responsible for approving work permits 9 Secure information about office space for General Manager and staff at new location including General Manager and staff housing 10 Secure information about expatriate work permit approval process number of expatriates permitted special taxes involving expatriates 11 Decide on traditional hotel Owning Company events and courtesies that General Manager may ext。