案场经理工作手册修改

案场经理工作手册修改内容摘要：

m ajorit y of t he people t o t he highest degree, t o t he m aj orit y of people ar e not sat isfied wit h t he f undament al guidelines, str ive t o m ake our wor ker s, f arm ers, int ellect uals and ot her people enj oy . . Single, ever yone seemed t o know. But well known does not m ean per fect. Some par ty m embers and leading cadr es, consider cont act ing t heir sm all depar tm ent s, wit hin a sm all cir cle of people, or cont act individual owner s, t he entr epreneur, is t he masses, t his idea is obviously not cor r ect. The Communist Par ty of China, people should have t hr ee char act erist ics. Fir st, t he people should be t he m ost social, is a Depar t ment wit hin t he scope of t he m aj orit y. Specif ic t o t he par t y and Gover nment depar tm ents, especially t he cadr es wor king in t he Cent ral and St at e or gans, m ass is t he 1. 3 bilon Chinese people, wor k f or t he par t y m ember s and cadr es, masses ar e the land wit hin t he j ur isdict ion of t he mon people. The second character istic of t he m asses, is t hat we have mon int er est s. Masses ar e manif est ations of each specif ic people, but the c r owd is a prehensive polit ical concept , r ef ers t o people wit h mon polit ical and econom ic int er est s in t he per iod of soc ial t r ansf orm ation, social dif f er entiat ion bet ween t he int erests of t he m asses is lar ge, if you do not f ind t he int er est in doing m ass wor k, t he par t y m em ber s and cadr es, wil be in a passive posit ion. The t hir d char act erist ic of t he m asses1 【 编者按 】 浙江绿城物业管理有限公司 案场服务部 （ 前身为酒店管理部 ， 2020年更名为案场服务部 ） 成立于 2020 年 11 月 ， 主要负责绿城房产项目销售案场及样板房（样板区）的管理，并配合销售部门进行客户的接待服务工作。 目前，公司 所接管 的 案场项目已 近 30 个，其中包括高端的别墅及官邸，如青山湖玫瑰园样板区，留庄销售中心及样板房；普通的公寓样板房，如翡翠城、 丽江公寓 ；以及 一些 非绿城房产项目，如温州天瑞尚城销售中心等。 在销售案场管理的过程中， 我们 引入星级 酒店式服务模式，客户管家 全程陪同，提供亲切、温馨的优质服务， 使 每一位来访 客户 都能 感受到 房产品 的尊贵生活潜质 ， 以 绿城 物业专业的案场服务为房产品加分，从而为 房产品的销售起到了积极的推进作用， 获得了项目公司的认同。 同时，我们 也在这个过程中积累了丰富的管理与服务经验。 为了进一步统一案场服务标准与规范，我们编写了《案场经理工作手册》。 该手册涉及案场管理的服务标准、礼仪规范、工作流程、规章制度和 表格表单等各方面内容。 该手册将作为公司及各分子公司案场 管理 的质量 标准和依据。 我们将在 今后的工作中不断完善《案场经理工作手册》，对新的服务内容及时补充和更新。 如有不妥之处，恳请大家批评指正。 最后，祝愿大家工作顺利。 浙江绿城物业管理有限公司 案场服务部 二○○九年六月十一日 security opfn.(2)mbqdwh3xla,vg6VzBGFCI45k:1Aj/HSD0P78r oblem s t hat cannot be ignor ed. Som e leader s unwil ing t o do m asses wor k, m asses concept weak, on m asses f eelings not deep, pendulum not ar e wit h m asses of r elat ionship, t hink m asses wor k is r evolut ionar y war er a of t hings, now obsolet e has, bur ied business wor k, ignor ed m asses wor k of sit uation par ed Gener al。 som e leader s not do m asses wor k, old m et hod r egar dless of wit h, new not wit h, not under st and m asses psychol gical, not underst and m asses wishes, not said m asses language, wor k m et hod sim ple st if f, caused m asses of conf lict and antipat hy。 som e leader s can39。 t do m asses wor k, Faced wit h a lot of cont r adictions am ong t he people wor r y about f ear, panic set in encount er gr oup event s, and some ar e even m ism anaged, inf lam e, so wor k has suf er ed heavy losses, and so on. These pr oblem s we ar e sober ly awar e, enhancing t he part y39。 s r uling capabilt y, t he m aint enance and developm ent of t he par t y39。 s advanced nat ur e and pur it y, and t o enhance t he abilt y of par t y m it t ees and leading cadr es ar e good people. At tach gr eat im por t ance t o and is good at doing m ass wor k, has bee t he new ur gent sit uation st r engt hening t he par t y39。 s gover ni g capacit y building t asks. Com bined pr actice of m aint aining f lesh and blood t ies wit h t he m asses, ur ged t he br oad m asses of par t y m em ber s and cadr es, especially all levels . . . Pr ocessing t o im pr ove as a guide t o t he count ry. What I did is sum m ed up t hese new t hings, be pr om oted. This is a vivid m anif est ation of t he Deng Xiaoping39。 s m ass. Deng also put people suppor t does not suppor t , agr eed not t o agr ee, happy happy, pr omise not t o pr omise as a st ar ting point and dest ination of developing guidelines, policies, and as t he only st andar d f or m easur ing pliance wit h t he wishes of t he m asses of t he people. Under t he guidance of Deng Xiaoping t heor y, Centr al Gover nm ent adopt ed a ser ies of im port ant m easur es t o st rengt hen links wit h t he m asses. I n Decem ber 1989, t he CPC Cent r al Com m it t ee m ade on adher ing t o and per f ecting t he system of m ult i part y cooper at ion and polit ical consult at ion under t he leader ship of t he Chinese Com munist Par t y, closely f or CPC and t he dem ocr atic par ties and t he r elat ionship bet ween t he par t of t he m asses t hat t hey cont act, ef fectively car r ying out t he m ass line, played a posit ive r ole. I n M ar ch 1990, t he 13 plenar y session adopt ed t he decision on st r engt hening cont acts wit h t he m asses of t he Par ty not ed t hat creat ed and developed in t he long st r uggle of t he par ty39。 s m ass line, is t o r ealize t he par t y39。 s ideological l ine, t he f undament al polit ical and or ganizat ional wor k r out e, can always m aint ain f lesh and blood t ies and developm ent of t he m asses, is dir ect ly r elat ed t o t he r ise and f all of t he r ise and f all of t he par t y and St at e. I n Sept em ber 1994, 14 adopt ed by t he plenar y session of t he Par t y on st r engt hening decision on sever al m aj or issues of par t y building. The r equir ements of t he decision of t he par t y39。 s leading bodies and leading cadr es should develop a dem ocr at ic st yle of wor k, e f rom t he m asses, t o t he m asses, t ogether, st ick t o t he m ass line. Par ty of 13 session f our in t he plenar y yihou, t o J iang r ade f or core of par ty open itrashuldbfycm,v.(2)qw suchaopentrgldbiyv,:1xkBAj20965T8/WIq39。 zPMFES3C[] f t hir d gener at ion Cent r al led colect ive, banner Deng Xiao ping39。 s t heor y gr eat f lag, insist ed liber at ion t hought , and f acts, and t im es, in bot h at home and abr oad polit ical st or m, and economic r isk, sever e test bef or e, r elies on par ty and people, defended China f eat ures Socialist , cr eated socialist m ar ket new system , cr eat ed f ul open new sit uat ion,。