阅读理解训练题八内容摘要:

biological explanation C CBC is a famous air pany which has over twenty planes carrying passengers and goods, flying along 12 fixed lines all over the world. Its service is very good but some passengers are still not satisfied with it and that is why in 2020 and 2020 the pany received letters of plaints from consumers or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following table. Those about passengers’ things carried by the plane are Baggage problems. Customer service refers to service work with passengers are not satisfied with. Oversales of seats are about the fact that more seats are sold and as a result the plane is too crowded to be safe. Refund problems appear when passengers fail to receive the money paid back to them because of what they have lost. Fares are problems about the price of tickets. Consumer Complaints Received By the CBC Category 2020 2020 Flight problems % % Baggage % % Customer service % % Oversales of seats % % Refund problems % % Fares % % Reservation amp。 Ticketing % % Tours % % Smoking % % Advertising % % Credit % % Special passengers % % Others % % Total Number of Complaints 2,988 1,792 64. About how many plaints about Credit were received by the CBC in 2020? A. 28 B. 29 C. 30 D. 31 65. By about what percent did the total number of plaints decrease from 2020 to 2020? 4 A. 40% B. 60% C. 75% D. 100% 66. If the circle graphs below show total consumer plaints for 2020, which graph shows a dark part that is about Flight problems and Refund problems together? 67. Which of the following statements can be inferred from the table? 2020 and in 2020, plaints about Flight problem, Baggage, and Customer service together took about 50 percent of all consumer plaints received by the CBC Company. number of Special passengers plaints was unchanged from 2020 to 2020. 2020 to 2020 the number of Flight problem plaints increased by more than 2 percent. A. only a B. only b C. a and b D. a and c 68. From the passage we can know that . A. customers are not satisfied with CBC B. sometimes CBC sells more tickets than its plane’s fixed seats C. CBC has more than twenty planes which fly to all the capital cities of the world D. customers can only b。
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