高教版中职英语基础模块第3册unit4i’llhavetohavemycellphonereplaced2内容摘要:

ts. Pay for Mr Smith’s loss. Take the incorrect leaflets back and produce the full color leaflets immediately. Reduce the price for Mr Smith by 10%. Discussion Discuss and choose what Mr. Smith plained in his letter. 1) We were very disappointed to see the leaflets you produced for our pany. 2) We expected to get the leaflets on August 10, but you sent them to us on August 16. 3) The color of the leaflets is not as beautiful as we agreed in the contract. 4) We expected full color leaflets, but instead, we found black and white photos in the leaflets. 5) The delay of 6 days has caused us a big loss. ( ) ( ) ( ) ( ) ( ) Oral Practice Letter Patterns • Dear ..., • Para1: Express the apology. • Para2:Give the solution. • Para3: Say sorry again! • Yours, • ...... { First of all, ... Secondly,... What’s more, ... • Please imagine, you are Mr. Smith now, you are writing the plaint letter! • Please discuss with your partners. Letter Patterns • Dear ..., • Para1: Express the disappointment. • Para2: Show the problem • First of all, ... • Secondly,... • What’s more, ... • Para3: I hope to receive your reply! • Yours, • .。
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