高教版中职英语基础模块第3册unit4i’llhavetohavemycellphonereplaced5

高教版中职英语基础模块第3册unit4i’llhavetohavemycellphonereplaced5内容摘要：

his partner. They all passed the exam so that they would get the certificate. 17. Look and plete. David went to the bookstore today ___________________________ __________. He asked the staff to exchange the MP4 player for him ____________________________________________________. The stuff asked him to show his receipt __________________________________. Then she asked David to wait for a moment ________________________ ______________________________. David was very happy and gave thanks to the staff ________________________________. because he had to change his MP4 player because the one he bought yesterday didn’t work very well so that she could make a record for she had to go to the Second floor to get him a new one since the staff gave him a lot of help Assembly line 生产线，流水线 Contract 合同 Patience 耐心 Produce 生产 and choose. What is the letter for? • Making a plaint. • Discussing a project with a business partner. • Expressing gratitude. • Dealing with customer’s plaint. 11. Read and plete. Problem Reason Solution delay of production incorrectly produced leaflets The assembly line of the pany broken down. There was a munication problem. They thought Mr Smith wanted black and White leaflets. Pay for Mr Smith’s loss. Take the incorrect leaflets back and produce the full color leaflets immediately. Reduce the price for Mr Smith by 10%. and discuss. 1. We were very disappointed to see the leaflets you produced for our pany. 2. We expected to get the leaflets on August 10, but you sent them to us on August 16. 3. The color of the leaflets is not as beautiful as we agreed in the contract. 4. We expecte。