特易购tesco商店街安全与守法管理规范手册(编辑修改稿)

特易购tesco商店街安全与守法管理规范手册(编辑修改稿)内容摘要：

al/National lessee on a short term lease selling high risk products 所有销售高风险 产品 的短期承租户， 包括 国际品牌 /国内知名品牌 的短期 承租户， 对 这一类承租户的好的 做法为：  TLT assess highrisk lessee for safety and legality of their start up operation. 在高风险承租户开始营运时， TLT 对他们进行安全和合法性评估。  TLT to monitor operational standards where staff practices can directly impact Tesco operation . infectious disease control and fire safety measures in mall tenants using an audit based on the highlighted sections of Checklist. 当 承租户 员工 的行为 能够 直接影响到 Tesco 的营运时， 比如传染病管理和消防安全， TLT 将 按照检查表中 阴影 部分 监管承租户的 营运标准。 TLT to monitor all operational areas where they share facilities with other lessee . where lessee operates in a food court and shares facilities with other food court operators. 当 某 承租户与其他承租户共用设施时， TLT 将监管所有的营运区域。 比如： 美食广场 的某承租户与 美食广场 的 其他承租户共用设施的地方。 What good looks like for non Multi national/National leesee on a short term lease selling high risk products 销售高风险产品的非国际品牌 /国内知名品牌 的短期承租户，对这一类承租户的好的做法为：  Additional to the above requirements TLT to test high risk products sold by short term lease holders in line with Tesco Due Diligence Rules. 除了以上 要求外， TLT 按照 Tesco 尽职管理规则，对短期承租户所销售的高风险产品进行检测。 RACI for Mall Management of Safety and Legality 商店街 安全和合法性 管理 的 RACI Action 行动 R A C I 1. Appoint one or two “qualified” store leasing staff. 任命一 至两 名“ 合格的、能胜任的” 门店招商 人员 SGM RMS 2. Evaluate lessee managers ability to operate safely and legally through opening audit and review of products. 评估招商经理 在开业前审核和产品 审查中的安全与守法方面的营运管理能力。 RMS RMM TLTRCM SGM 3. Include appropriate Tamp。 Cs in lease contract. 制订租赁合同中 适当的通用条款 LM MDCS LD Head Office TLT 4. Tesco brand products should be included in a testing plan. For high risk products this should be a minimum of twice a year. 确保 检测计划包括 被认为是 Tesco 品牌的产品。 对于高风险的产品，每年至少有两次检测。 SLS SGM TLTRCM RMM 5. For all lessee that sell high risk products plete an assessment visit of the management/staff/premises。 use shaded areas of the checklists if a tenant operational controls, use all checks if a food court operation. 完 成对所有销售高风险产品的承租户在管理 /员工 /场地方面的评估。 如果是承租户营运管理控制措施，使用检查表中的阴影部分进行评估；如果是美食广场管理，使用检查表中的所有部分进行评估。 SLS SGM TLTRCM RMM 6. Evaluate staff understanding of hygiene and their responsibilities 评估员工的卫生意识和他们对自己相关职责的理解 SLS SGM TLTRCM RMM 7 On going audits should be carried out on the lessee related to the original assessment and results from tests. Frequency should be related to operational risk shaded areas only for tenants. 在原始评估和检测结果的基础之上，对承租户进行持续的审核。 审核频率应该按照风险等级而定 – 检查表中的阴影部分仅针对承租户。 SLS SGM TLTRCM RMM 8. For Tesco brand products and food court operations store must be able to identify lessee customer plaints and returns and report. 对于 Tesco 品牌产品和美食广场承租户的营运，门店必须确认其顾SLS SGM TLTRCM RMM MDFCM 客投诉和退货，并且上报。 9. Any Product Withdraw affecting a lessee product must be actioned and clear 2 way munication system be in place between lease and MM. 承租户的产品如果需要进行产品下架，下架行动必须执行。 承租户和招商经理之间应建立有关下架的双向沟通机制。 SLS SGM Head Office TLT Retail Support RMS TLTRCM 10. Termination of lease if unacceptable safety or reputational risk to business 如果承租户的安全存在隐患或者对 Tesco 的声誉存在风险，租赁则必须终止。 RMS RMM SGM LD TLTRCM ROO LM: Legal Manager 法务经理 LD: Lease Director 招商总监 RMM: Regional Mall Manager 区招商经理 RMS: Regional Mall Supervisor 区招商主管 SLS: Store Leasing Staff 门店招商人员 MDCS: Mall Development Contract Specialist 招商部合同专员 MDFCM: Mall Development FoodCourt Manager招商部美食广场主管 ROO: Regional Operation Officer 区营运长 SGM: Store General Manager 店总 TLTRCM: Trading Law and Technical Regional Compliance Manager 贸易法规与技术 店群执行 经理 * High Risk Products 高风险产品  Prepared fruit and vegetables 蔬果  Salads and Prepacked salads 色拉和预包装的色拉  Chilled dressings and dips 冷 藏 调味品  Shortlife and chilled cakes 保鲜时间短的冷藏 蛋糕  All products baked in store 店内烘焙的商品  Catering operations 食堂  Pate 肉饼  Chilled ready to eat snacks and pies 冷 藏 即食 小吃和 糕饼  Fresh and frozen raw meat/fish/poultry 新鲜和冰冻的肉 /鱼 /家禽  Raw processed meat products 生肉制品  Fresh fish/ Fresh cooked fish products 鲜鱼 /鲜鱼制品  Fresh cream cakes 鲜奶油蛋糕  Sandwiches 三明治  Cooked meats 熟肉  Chilled ready meals 冷 藏 即食餐  Frozen desserts 冰冻甜点  Ice cream 冰淇淋  Yoghurts/Fromage Frais 酸奶 /奶酪  Chilled pizza/Frozen pizza 冷 藏 比萨 /冰冻比萨  Bacon slices/ joints/steak 火腿肉片 /骨头 /牛排  Chilled Ready to Cook pies 冰 藏 糕饼  Pasteurised milk and cream 无菌牛奶和奶油  Canned or bottled savoury pastes 罐装或瓶装的开胃菜  Frozen ready meals 冰冻即食餐  Frozen pies, savouries and snacks 冰冻派，开胃菜和零食  Canned meat and fish 罐装肉和鱼  Freshly squeezed fruit juice 鲜榨水果汁  Soft cheese/ unpasteurized 软 奶酪 /未经灭菌处理的 奶酪  Eggs 蛋  Medicines。