某家用电器公司0101管理评审控制程序(编辑修改稿)

某家用电器公司0101管理评审控制程序(编辑修改稿)内容摘要：

mainly includes: a. 上一次管理评审确定的需要采取纠正措施和预防措施、改进方面以及质 量体系运行状况总结 等有效性材料。 The corrective and preventative actions, improvements, conclusion of quality system operation status and other valid materials as determined in last management review. b. 统计分析资料和记录，可以包括： The statistical and analysis data and records, covering: * 不合格的统计资料 Statistical data on nonconformance * 纠正和预防措施的统计资料 Statistical data on corrective and preventative actions * 对产品质量水平的统计分析和采用纠正措施资料 Statistics and analysis of product quality level and the information for corrective actions. * 对影响生产效率的基本因素的分析 以及采用纠正措施情况 Analysis of fundamental factors affecting the productivity and the adoption of corrective actions. * 服务过程的分析和采用纠正措施情况 Analysis of service processes and the adoption of corrective actions. * 顾客投诉状况和顾客满意度的调查结果 Survey results of customer plaints and satisfaction. * 持续改进情况 Continuous improvement * 质量目标达成情况 Realization of quality objectives * 运用统计技术分析所得的分析结果 Analysis results obtained in application of statistical techniques. c. 内部和外部质量审核结果及其实施纠正措施的有效性验证材料。 Internal and external quality audit results amp。 associated effectiveness verification materials on corrective measures implementation. d. 有关采用新技术、质量目标的变化、员工方面的变化等信息（应注意收集质量体系长期存在的和系统性问题的有关信息）。 The information concerning the adoption of new technologies, change of quality objectives and movement of staffs (Attention should be paid to the collection of information in respect to the longrun and systematic problems in quality system). 管理评审一般采取会议的形式进行，由最高管理者主持评审会议。 会议可按以下议程进行 （管理评审会议不一定涉及下述的所有内容，公司管理者可根据实际情况，针对质量体系中存在的重大问题或公司重大决策对质量体系提出的新要求进行专题评审）： The management review is generally carried out in the form of meeting, and shall be presided by top managers. The meeting is held according to the following agenda (The management review might not be involved in all the aspects as described below. If required by actual conditions, t。